Return Policy, Fabric Care, Trade Discount

RETURN POLICY
Due to the bespoken nature of our products returns are not accepted. We recommend ordering samples, where available. If an item is defective or an incorrect order, please contact us via email within 7 (seven) days of receiving the item. Any defective item will be exchanged for the same.

Colors on the website are representative of our fine textiles. We have made every effort to display as accurately as possible the colors, textures, and images of our products that appear on this website. We cannot guarantee that your computer monitor’s display of any color will be accurate, we therefore recommend ordering a fabric swatch to sample the product.

FABRIC CARE
Dry clean only. Our fabrics are not guaranteed against natural wear, scratches, stretching, shrinkage, fading, or dye-lot variations. Due to the handprinting nature of our textiles some variances may occur.

TO THE TRADE
We offer a trade discount to showrooms and interior designers. Please contact us at orders@artshop.alexkmason.com for credential requirements and special pricing.